Privacy Policy
Privacy Policy
Effective Date: September 29, 2026 | Last Updated: September 29, 2026
ProMD Health Columbia ("we," "our," or "us") respects your privacy. This Privacy Policy details how we collect, use, and protect your personal data when you visit https://promdcolumbia.com/ (the "Website"), schedule appointments through our online booking partner Boulevard (https://www.joinblvd.com/b/promdhealth), or communicate with us by phone, email, or text messaging (SMS/MMS).
1. Information We Collect
We collect personal information that you provide directly to us when interacting with our practice, including:
- Contact Information: First and last name, mobile phone number, email address, and home address.
- Appointment Details: Requested aesthetic or wellness services, appointment dates and times, and treatment notes.
- Technical Information: IP address, device type, browser information, and website usage data collected through analytics and cookies.
2. How We Use Your Information
We use your information strictly for legitimate healthcare and business operations, including:
- Scheduling, confirming, and managing your aesthetic and wellness appointments.
- Delivering pre-procedure instructions, clinical follow-ups, and customer care.
- Transmitting operational notices, clinic hours, and practice updates.
- Sending promotional offers or event notices only when you have explicitly requested and opted in to receive them.
3. Mobile Messaging & SMS Privacy (A2P 10DLC Compliance)
If you provide your mobile phone number to ProMD Health Columbia, we will only send SMS/MMS messages regarding your appointments, account status, and requested care updates.
Strict Mobile Privacy Disclosures:
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes.
All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with or sold to any third parties.
We do not sell, rent, lease, or share mobile telephone numbers, consent records, or SMS data with any external organization or affiliate for marketing under any circumstances.
4. Third-Party Service Providers
We work with trusted third-party service providers to facilitate our clinic operations, notably our online scheduling system (Boulevard at joinblvd.com), web hosting providers, and telecommunication carriers. These providers are authorized to process your information solely to deliver functional services on our behalf and are strictly barred from using your information for their own commercial purposes.
5. Data Security
We enforce technical, administrative, and physical security measures designed to protect your sensitive personal data from unauthorized access, modification, or exposure.
6. Opt-Out & User Choices
You can revoke your consent to receive text messages at any time. Simply reply STOP to any message from us to cancel. To resume receiving messages, reply START. For text support or questions, reply HELP.
7. Contact Information
If you have questions regarding this Privacy Policy or our privacy practices, please contact us:
ProMD Health Columbia
8825 Stanford Blvd, Suite 130, Columbia, MD 21045
Phone: (410) 904-7840
Email: columbiateam@promdhealth.com
Website: https://promdcolumbia.com/
